FAQ's
What type of clothing does Pehnava Clothing offer?
We specialize in luxury, formal, and semi-formal embroidered dresses, featuring intricate handwork like Kora Dabka, pearls, Naqshi, and Sitari embellishments.
How can I place an order?
You can browse our collection and place an order directly through our website. Simply select your desired item, choose the size, and proceed to checkout.
How can I place an order?
You can browse our collection and place an order directly through our website. Simply select your desired item, choose the size, and proceed to checkout.
Do you offer custom stitching?
Currently, we offer made-to-order options. Custom stitching may be available for select designs—please contact our customer support for details.
What payment methods do you accept?
We accept Cash on Delivery (COD) within Pakistan and bank transfers for online payments. Additional payment options may be available soon.
How long does delivery take?
Made-to-order dresses: 2-3 weeks, depending on design complexity
Do you offer international shipping?
Yes, we provide international shipping. Delivery times and charges vary by location. Contact us for details.
What if my order is damaged or incorrect?
If you receive a damaged or incorrect item, please inform us within 24 hours of delivery with pictures, providing order details and evidence of the defect.. We will assist you with an exchange or resolution.
Can I return or exchange a dress?
Due to the handcrafted nature of our dresses, we do not offer returns. However, exchanges may be possible in case of defects or size issues. Terms apply.